Terms · Updated September 2026
Terms of Service
Simple rules for free timers, plus exactly how Pro billing works through Polar. If you buy Pro, Polar Buyer Terms apply to your purchase alongside these terms.
Merchant of Record
Polar handles payments
Polar resells Pro to you, collecting VAT and sales tax and issuing compliant invoices.
Cancel anytime
Effective next cycle
Self-serve in the Polar Customer Portal. You keep Pro until the period you paid for ends.
Refunds via Polar
Full or partial
Tax is refunded automatically with the order. Processing fees are non-refundable.
Terms of Usage
You may embed CleanStopwatch widgets on personal sites, workspaces, OBS streams, classrooms, and digital boards. You may not scrape, repackage, or resell our code as a standalone timer product, remove attribution where shown, or abuse embeds to circumvent Pro licensing.
Free timers are provided as-is for lawful use. The service itself is usable by anyone. Purchasing a Pro subscription requires you to be 18 or older, or to have parent or guardian consent. Do not use timers in safety-critical systems where timer failure could cause harm, and do not attempt to disrupt the site or other users.
Polar Checkout and Merchant of Record
Pro is sold through Polar (Polar Software, Inc.). Polar acts as Merchant of Record: it resells the Pro product to you and is the merchant on your receipt. That means Polar handles payment collection, VAT, GST, and US sales tax calculation and remittance, compliant invoices and receipts, refunds, and chargebacks.
- Checkout shows the subscription price, renewal frequency, and that charges recur until you cancel. Completing checkout authorizes recurring charges to your chosen method.
- Payment methods may include card, PayPal, alternative methods, and bank transfer where available. Card processing runs via Stripe as Polar payment processor.
- Tax is calculated from your billing location and status, including EU B2B reverse charge where applicable. Every paid order generates a PDF invoice you can download or edit in the Polar Customer Portal.
- Your purchase is also governed by Polar Buyer Terms and Polar Privacy Policy.
Subscriptions: Billing and Cancellation
Pro is a subscription (recurring billing), not a one-time purchase. When you check out for a recurring Pro plan, Polar creates a subscription and charges the first period immediately, or when a free trial ends if one is offered. Each renewal creates a new order with tax and any discount, then charges your saved default method on the renewal date.
- Auto-renewal:subscriptions renew automatically until canceled. Price increases or new taxes are notified in advance, with consent sought where the law requires it.
- Cancel at period end:cancel anytime in the Polar Customer Portal or via support@polar.sh. Access continues until the end of the paid period, then ends. Cancellation is confirmed by Polar and reversible until the period ends.
- Elapsed periods:fees for time already used are non-refundable, except where the law requires otherwise or the product was not provided.
- Failed payments:if a renewal fails, the subscription moves to past-due while Polar retries and recovers payment. Benefits pause if payment is not recovered.
- Long cycles:for billing cycles of six months or more, Polar emails a renewal reminder 7 days before the charge.
Will my price change mid-subscription?
No surprise repricing. Subscriptions keep the price they started with. New prices apply to new subscriptions. Moving an existing subscriber to different pricing requires a plan change in the Customer Portal or dashboard.
Refunds, Disputes, and Chargebacks
Refunds for Pro orders are issued through Polar under our 14-day money-back guarantee policy. If you are not delighted within 14 days of purchase, request one by emailing support@cleanstopwatch.com with your purchase email and order details, and we will process it in the Polar dashboard.
- Tax follows the refund:the corresponding tax is returned automatically — in full on a full refund, prorated on a partial refund.
- Fees are not returned:card networks and processors charge for the original transaction even if it is later refunded, so platform and processing fees stay deducted.
- Refund is not cancellation:refunding a subscription order returns money but does not end the subscription. Cancel the subscription itself to stop renewals and revoke Pro benefits.
- Good-faith resolution first:CleanStopwatch is operated by an independent solo developer — contact us by email first and we will try to resolve any dispute in good faith. If that fails, disputes go to binding online arbitration, with no seat or country specified here.
- Fraud prevention:Polar may issue a refund within 60 days on its own initiative to prevent a chargeback, even under a no-refunds policy. Such proactive refunds can cancel the related subscription and revoke benefits. Disputes carry a $15 fee.
What if I already filed a chargeback?
Chargebacks follow your card issuer and network rules, and Polar contests them under those rules. To resolve fastest, cancel in the Customer Portal and contact us with your order email before disputing — a refund is usually quicker than a chargeback.
License and Activation
An active Pro subscription grants a non-transferable, single-user license to use premium themes, sounds, indicators, custom styling, ad removal, and preset syncing while the subscription is active. Keys are validated in real time against Polar servers and may enforce activation limits.
- One purchaser per license. Do not share keys publicly or resell them.
- Canceling or revoking a subscription ends Pro benefits — at period end for standard cancellation, immediately for revocation.
- We may deactivate keys found shared publicly or used in violation of these terms.
Advertising Disclosure
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Contact
CleanStopwatch is operated by an independent solo developer. Product and licensing questions: support@cleanstopwatch.com. For billing, invoices, and subscription management, use the Polar Customer Portal or support@polar.sh. We may update these terms as the product evolves; material changes will be reflected in the date above.